ORDER HELP

Use a PDF file to get the best quality possible. When other file types are sent to a computer where the file did not originate it can affect the format, layout and quality of your order. We recommend you downloading Primo PDF (free) for simple orders. However, if you plan on printing often, especially orders that include images, pictures or photos, you might want to consider purchasing a better PDF conversion program such as Nitro PDF which will maintain the highest level of quality for your order.

If you don’t already have a design there are many great sites on the web where you can purchase great templates. You can download a template, customize it right on your computer, convert it to PDF and you’re ready to send it to us for printing! We suggest you purchase a template and not use the free templates as the quality is far better when you purchase a template. We recommend two great sites to choose from; Smiletemplates and Stocklayouts. Many of these templates can be edited in Microsoft word but if you want to use a better editing program you can download an older version of Adobe Photoshop, Indesign or Illustrator for free. If you have any questions please contact customer service.

We offer many types of paper and vinyl.  To view detailed information,click here.

Please contact Support at Poster Printing Plus by calling at 848-228-2226 or emailing us at support @posterprintingplus.com

PRINTING & SHIPPING

Production Turnaround Times:

Orders without finishing options are generally completed within 24 hours or less. Orders that have finishing options are generally completed within 48 hours or less.

Multi-job orders that contain jobs that require finishing options wait until all jobs are completed before shipping.  

 

Other Factors:

Other factors may extend production time such as any file, layout or order detail obstacle that prevents us from starting your order.  If a production obstacle appears, we will try our best to work with to find a way overcome it.

Extreme weather or other operating issues may also extend production turnaround time.

Estimated Transit Times:

After the production of your order has been completed your order will be shipped by UPS. Shipments leave our facility daily at 5pm ET Monday through Friday only.  UPS Transit times will vary depending on the shipping address. Enter the shipping address zip code during checkout to view the shipping cost. View the UPS Shipping Map below for estimated transit times. If you have any special instructions or requirements please tell us in the comments section during checkout. Weather conditions may increase the time it takes for UPS to deliver your package.

All orders greater or equal to $125 are eligible for the “Orders Over $125 Ship Free!” offer.  The “Orders Over $125 Ship Free!” offer is only available for shipping addresses within the contiguous 48 states and Washington D.C. The States of Alaska, Hawaii and other US territories outside of the contiguous 48 states are not eligible for the “Orders Over $125 Ship Free!” offer.  If a faster delivery is needed you may still choose any shipping option you wish but the the “Orders Over $125 Ship Free!” offer only applies to Ground Shipping.

CUSTOMER SUPPORT

Support at Poster Printing Plus is available Monday through Friday 9am to 11pm Eastern Time.

Learn more at Privacy Policy Poster Printing Plus

Please contact Support at Poster Printing Plus by calling at 848-228-2226 or emailing us at support @posterprintingplus.com  They will try tirelessly to remedy the situation. We want all our customers to be happy with their experience at Poster Printing Plus.